The Commission has developed and undertaken a series of homeless housing and services programs designed to meet the individualized needs of homeless people across the region. These programs include street outreach, emergency shelters, transitional housing, permanent supportive housing, wrap around services, mainstream supports, employment and health care services, and housing services for homeless Veterans.

Coordinated Entry System

Coordinated Entry System (CES) streamlines the process of finding housing for those individuals, families, and youth who are homeless with the goal of housing the most vulnerable people first.

Our region’s CES  is structured to comply with HUD requirements including multiple points of access and respect for participant’s privacy.

Homeless Management Information System (HMIS)

HMIS is an internet-based database that is used by homeless service organizations across Central Florida to record and store client-level information about the numbers, characteristics and needs of homeless persons and those at risk of homelessness. HMIS is guided by data standards created by HUD.

Housing Locator Services

The only true solution to homelessness is permanent housing. Through the collaborative efforts of our Housing Operations team (learn more about them at, case managers, landlords, property managers and realtors, we are able to identify available units for families, chronically homeless individuals, survivors of domestic violence and human trafficking, unaccompanied youth and veterans.

COPE Events

COPE, or the Cost of Poverty Experience, is designed to help participants begin to understand what it is like to live as a typical low-income family in the United States. It is based on real stories and created alongside those who have lived with these daily struggles. We invite you to watch this short video that will provide more insight about COPE.